eSafe Academy

Government and Identity

Student Loan Forgiveness Scam

Student Loan Forgiveness Scam explained in plain English: what to watch for, what to do, and how to practice safely.

Example message

Final notice: Your loans qualify for forgiveness. Pay processing fee today.

What it is

Student Loan Forgiveness Scam is a government and identity scheme where an ordinary message, call, email, or chat is shaped into an urgent request. It is designed to make you act before checking the source.

How it works

The scam usually starts with a believable prompt such as: “Final notice: Your loans qualify for forgiveness. Pay processing fee today.” From there, the person is pushed toward a link, payment, code, document, or conversation before they can verify the request independently.

Red flags

  • Threats or official pressure
  • Request for SSN or sensitive ID
  • Payment by gift card, crypto, or unusual method
  • Told not to hang up or tell anyone

What to do

  • Do not use the link, phone number, or payment instruction from the message.
  • Use StudentAid.gov and your loan servicer directly.
  • If you entered information or sent money, contact your bank or account provider immediately and save screenshots.

If it already happened

  • Stop communicating with the sender.
  • Do not send more money or codes.
  • Contact the real company, bank, platform, or agency through an official channel.
  • Save the message, number, email, and screenshots.

Prevention tips

  • Save official websites and app links instead of trusting message links.
  • Pause when a request adds urgency, secrecy, or an unusual payment step.
  • Use StudentAid.gov and your loan servicer directly.
  • Practice the related eSafe Academy training before a real message arrives.

Related scam guides

DMV Text ScamIRS Scam CallSocial Security Scam

Practice safely

Try the matching training scenario

Every guide ends with practice. Use the eSafe Academy training flow to rehearse the safe response before a real message arrives.

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