Package and Delivery
UPS Delivery Scam
UPS Delivery Scam explained in plain English: what to watch for, what to do, and how to practice safely.
Example message
UPS: Delivery attempt failed. Schedule redelivery and pay $1.25: ups-redelivery.example
What it is
UPS Delivery Scam is a package and delivery scheme where an ordinary message, call, email, or chat is shaped into an urgent request. It is designed to make you act before checking the source.
How it works
The scam usually starts with a believable prompt such as: “UPS: Delivery attempt failed. Schedule redelivery and pay $1.25: ups-redelivery.example” From there, the person is pushed toward a link, payment, code, document, or conversation before they can verify the request independently.
Red flags
- Unexpected delivery problem
- Small urgent fee
- Link does not match the carrier
- Request for card or address details
What to do
- Do not use the link, phone number, or payment instruction from the message.
- Use the UPS app or website manually and never pay through a link from a random text.
- If you entered information or sent money, contact your bank or account provider immediately and save screenshots.
If it already happened
- Stop communicating with the sender.
- Do not send more money or codes.
- Contact the real company, bank, platform, or agency through an official channel.
- Save the message, number, email, and screenshots.
Prevention tips
- Save official websites and app links instead of trusting message links.
- Pause when a request adds urgency, secrecy, or an unusual payment step.
- Use the UPS app or website manually and never pay through a link from a random text.
- Practice the related eSafe Academy training before a real message arrives.
Related scam guides
Practice safely
Try the matching training scenario
Every guide ends with practice. Use the eSafe Academy training flow to rehearse the safe response before a real message arrives.